How do people want their emergency advice?

There is a great deal of focus at present on providing the right advice to the community before, during and after emergencies – in the right way, at the right time and in language and format people can understand, even in the face of a calamity.

But are we considering the community needs, or the emergency agency needs?

Research in Far North Queensland by Sandy Astills [astills@optusnet.com.au] suggests sometimes it will be useful to look more carefully at how emergency agencies and disseminators are delivering information.

The Australian Journal of Emergency Management contained an article https://ajem.infoservices.com.au/items/AJEM-29-03-09¬†on these dilemma’s by Sandy, and she then spoke to ABC Local Radio Far North Qld broadcaster Richard Dinnen, on July 23, 2014.

 

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